Shipping & Returns
Shipping Policy
Our processing and shipping times can range from 2 to 15 business days, depending on the chosen shipping method and destination. It's important to be aware that these time estimates may experience variations during peak holiday seasons, new product launches, limited edition releases, or in the event of stock shortages. To place an order, once you’re on the product page, simply click “add to cart.” The number of items in your cart will be displayed in the top right corner of the screen. If you need to make modifications to your order, kindly reach out to us at exclusivelookesthetics@gmail.com, providing your full name, email address, and order number. Please note that we are unable to make changes to orders that have already been fulfilled.
Return & Exchange Policy
We regret to inform you that our policy strictly adheres to a "No Refunds/No Exchange" framework. We understand that every purchase is an important decision, and we are committed to ensuring your satisfaction with our products. However, due to the nature of our items and for hygienic reasons, we cannot offer refunds or exchanges once a purchase has been made. We encourage all our valued customers to carefully review their selections and ask any questions they may have before finalizing their purchase. In the rare event that a product arrives damaged or there is a mistake on our part with your order, please promptly contact us at exclusivelookesthetics@gmail.com with a detailed description of the issue, and we will strive to provide a suitable resolution. Your understanding of our policy is greatly appreciated, and we are here to assist you with any concerns or inquiries you may have.